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EPIC Files Complaint, Urges FTC to Investigate Verizon's Recent Changes to Privacy Practices

EPIC filed a complaint with the Federal Trade Commission charging that Verizon Wireless has engaged in unfair and deceptive trade practices in violation of consumer protection law. After consumers entered into long-term contracts with Verizon Wireless, the company changed its business practices, and revealed detailed personal information of its customers, including location data, web browsing and search histories, and demographic data, to other companies EPIC also charges that Verizon Wireless has failed to establish adequate techniques to deidentify its customers. "Such practices are unfair and deceptive, contrary to the privacy and security interests of Verizon Wireless customers, and actionable by the Federal Trade Commission," the complaint states. EPIC's complaint regarding Facebook's facial recognition is still pending before the FTC.

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