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After Public Outcry, Microsoft Reverses Course on Email Search

After criticism by bloggers, consumers, and privacy advocates - including EPIC - Microsoft will change a troubling provision in its privacy policy. In March, Microsoft searched a blogger's private Hotmaill account to determine whether the subscriber to the Microsoft service received leaked versions of Windows 8. At the time, Microsoft claimed that the search was permissible under the Microsoft Online terms of service. This week Microsoft, announced it would no longer search customers' accounts itself if it suspected wrongdoing and would instead refer such matters over to law enforcement. According to Microsoft, Hotmail has 170 million active users. For more information see: EPIC: Consumer Privacy Bill of Rights.

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