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EPIC Joins Coalition Urging CFPB To Maintain Public Database of Consumer Complaints

EPIC and a coalition of consumer organizations have sent a letter to Mick Mulvaney urging the Acting Director not to ban public access to the CFPB consumer complaint database. "The public complaint database is a tool that empowers individuals to inform and protect themselves in the marketplace," the groups stated. In recent remarks at a banking industry conference, Mulvaney said that he is considering closing off access to the database. The database has helped expose wrongdoing by numerous financial institutions-including failures by Equifax following its data breach, as detailed in a report just released by three Senators. EPIC has called on the CFPB to more vigorously pursue its investigation of Equifax, and has filed a Freedom of Information Act request to obtain communications about that investigation.


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