EPIC has filed a Freedom of Information Act lawsuit against the Education Department, following the agency's failure to release documents about private debt collection and compliance with federal privacy law. The Department has contracts with at least twenty-three private debt collectors who obtain sensitive personal information, including contact information, loan status, income, Social Security number, and credit history. The Department is expected to publish a procedures manual that instructs debt collectors on privacy safeguards. The Department is also supposed to require debt collectors to submit compliance reports to the agency. EPIC's sought release of the procedures manual and compliance reports for the last three years. After the Department failed to disclose any records in response to the FOIA request, EPIC sued. For more information, see EPIC: Open Government and EPIC: Student Privacy.
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Privacy Law Sourcebook (2016)