EPIC has submitted comments to the Federal Trade Commission, urging the agency to require Snapchat to safeguard consumer privacy. Following a 2013 EPIC complaint, the FTC signed a consent order with Snapchat, the publisher of a mobile app that encourages users to share intimate photos and videos. Snapchat claimed that pictures and videos would "disappear forever," but that was false. As EPIC explained, "Snapchat photos and videos remain available to others even after users are informed that the photos and videos have been deleted." EPIC expressed support for the findings in the proposed FTC Settlement with Snapchat. But EPIC recommended that the FTC require Snapchat to implement the Consumer Privacy Bill of Rights and make Snapchat's independent privacy assessments publicly available. EPIC pursued similar claims involving false promises about data deletion with AskEraser. EPIC has also made similar recommendation for other proposed FTC consumer privacy settlements. For more information, see EPIC: In re Google, EPIC: In re Facebook, and EPIC: FTC.
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Communications Law and Policy
Jerry Kang and Alan Butler