The federal FOIA ombudsman has informed EPIC that it is investigating the FOIA practices of six DHS component agencies. In 2014, EPIC and a dozen open government organizations urged the Office of Government Information Services to investigate the impermissible closures of FOIA requests. Through "still interested" letters, some federal agencies notify FOIA requesters that unprocessed requests will be closed by the agency if there is no further communication. EPIC and the open government groups object to the practice and reminded OGIS that "no provision in the [FOIA] allows for administrative closures." An earlier EPIC letter to OGIS led to a reduction of fee payments for FOIA requesters.