Senators Release Report On Consumer Complaints Following Equifax Breach

Senators Warren (D-MA), Schatz (D-HI) and Menendez (D-NJ) have published a report examining thousands of consumer complaints filed with the Consumer Financial Protection Bureau after Equifax's massive data breach last fall. The report, entitled "Breach of Trust," reveals the extent of Equifax's failure to address significant harms consumers faced as a result of the breach. The Senators sent their report along with a letter to the CFPB demanding the agency hold Equifax accountable. Despite the massive number of complaints, the CFPB has yet to announce any action against Equifax eight months after the breach. The Senators also admonished Director Mulvaney for his recent suggestion that he would end public access to the CFPB's complaint database. In testimony before the House Financial Services Committee in February, EPIC called on Congress to ensure that the CFPB takes action against Equifax. A February Reuters story indicated that the CFPB had halted its investigation into Equifax, but Mulvaney since confirmed that an investigation is still ongoing. EPIC submitted a Freedom of Information Act request to obtain information about the CFPB's Equifax investigation.

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