Following a report that Google tracks user location even when users opt-out, EPIC wrote to the FTC that Google violated the 2011 consent order. EPIC said "Google's subsequent changes to its policy, after it has already obtained location data on Internet users, fails to comply with the 2011 order." EPIC also told the FTC that "The Commission's inactions have made the Internet less safe and less secure for users and consumers." The 2011 settlement with Google followed a detailed complaint brought by EPIC and a coalition of consumer organizations. The groups charged that Google had engaged in unfair and deceptive trade practices when it changed the privacy settings of Gmail users and opted them into Google Buzz. The FTC agreed with the consumer groups, Google entered into a settlement and Buzz was shuttered. FTC chairman John Liebowitz said at the time, "When companies make privacy pledges, they need to honor them. This is a tough settlement that ensures that Google will honor its commitments to consumers and build strong privacy protections into all of its operations."