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Cal Matters: California drivers can get mobile licenses on their iPhones — but they need physical ones too 

September 19, 2024

A September 2023 analysis by the group Electronic Privacy Information Center found that roughly half of AI contracts signed by state agencies involve fraud detection. In the most high profile case to date, the California Employment Development Department wrongfully denied unemployment benefits to at least 600,000 people because AI provided by Thomson Reuters falsely identified their claims as fraudulent. Digital IDs allow state agencies to verify that people are who they say they are when they apply for benefits online, potentially eliminating the need for fraud detection tools like the one used by EDD. 

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