Consumer Cases
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In re Online Test Proctoring Companies
December 8, 2020
Concerning five providers of online test proctoring software and services that use a range of tools to surveil or enable the surveillance of test-takers.
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Data Protection
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Face Surveillance & Biometrics
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Student Privacy
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Surveillance Oversight
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Consumer Cases
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In re Zoom
April 3, 2020
Concerning Zoom's ability to bypass browser security settings and remotely enable a user's web camera without the knowledge or consent of the user.
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Cybersecurity
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Data Protection
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Data Security
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Enforcement of Privacy Laws
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Consumer Cases
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In re Airbnb
March 3, 2020
Concerning the company's use of an opaque proprietary algorithm to generate "trustworthiness" scores for prospective renters.
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Artificial Intelligence and Human Rights
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Commercial AI Use
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Screening & Scoring
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Consumer Cases
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EPIC AI Rulemaking Petition
February 6, 2020
Calling on the Federal Trade Commission to regulate the use of artificial intelligence in commerce.
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Artificial Intelligence and Human Rights
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Commercial AI Use
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Democracy & Free Speech
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Consumer Cases
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In re HireVue
November 14, 2019
Concerning a company that purports to evaluate a job applicant’s qualifications based upon their appearance by means of an opaque, proprietary algorithm.
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Artificial Intelligence and Human Rights
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Commercial AI Use
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Screening & Scoring
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Consumer Cases
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In re Facebook and Facial Recognition (2018)
April 6, 2018
Charging that Facebook's facial recognition practice lacks privacy safeguards and violates the 2011 Consent Order with the FTC
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Consumer Privacy
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Face Surveillance & Biometrics
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Social Media Privacy
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Surveillance Oversight
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Consumer Cases
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In re: Google Purchase Tracking
June 20, 2017
Concerning Google's linking of online activities to in-store purchases.
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Big Data
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Consumer Privacy
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Cybersecurity
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Encryption
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Consumer Cases
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In re: Uber Privacy Policy
June 16, 2015
EPIC's complaint charges that Uber's plan to track users and gather contact details is an unlawful and deceptive trade practice.
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Big Data
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Consumer Privacy
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Data Protection
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Location Tracking
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Consumer Cases
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Samsung “SmartTV” Complaint
February 27, 2015
EPIC's complaint concerns the consumer privacy violations of Samsung's "always on" SmartTV.
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Artificial Intelligence and Human Rights
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Big Data
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Commercial AI Use
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Consumer Privacy
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Consumer Cases
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In re: Facebook (Psychological Study)
July 7, 2014
EPIC's complaint concerns Facebook's "secretive and non-consensual use of personal information to conduct an ongoing psychological experiment on 700,000 Facebook users, i.e. the company purposefully messed with people's minds."
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Big Data
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Consumer Privacy
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Social Media Privacy
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Consumer Cases
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