Consumer Cases

  • In re Online Test Proctoring Companies

    December 8, 2020

    Concerning five providers of online test proctoring software and services that use a range of tools to surveil or enable the surveillance of test-takers.

    • Data Protection

    • Face Surveillance & Biometrics

    • Student Privacy

    • Surveillance Oversight

    • Consumer Cases

  • In re Zoom

    April 3, 2020

    Concerning Zoom's ability to bypass browser security settings and remotely enable a user's web camera without the knowledge or consent of the user.

    • Cybersecurity

    • Data Protection

    • Data Security

    • Enforcement of Privacy Laws

    • Consumer Cases

  • In re Airbnb

    March 3, 2020

    Concerning the company's use of an opaque proprietary algorithm to generate "trustworthiness" scores for prospective renters.

    • Artificial Intelligence and Human Rights

    • Commercial AI Use

    • Screening & Scoring

    • Consumer Cases

  • EPIC AI Rulemaking Petition

    February 6, 2020

    Calling on the Federal Trade Commission to regulate the use of artificial intelligence in commerce.

    • Artificial Intelligence and Human Rights

    • Commercial AI Use

    • Democracy & Free Speech

    • Consumer Cases

  • In re HireVue

    November 14, 2019

    Concerning a company that purports to evaluate a job applicant’s qualifications based upon their appearance by means of an opaque, proprietary algorithm.

    • Artificial Intelligence and Human Rights

    • Commercial AI Use

    • Screening & Scoring

    • Consumer Cases

  • In re Facebook and Facial Recognition (2018)

    April 6, 2018

    Charging that Facebook's facial recognition practice lacks privacy safeguards and violates the 2011 Consent Order with the FTC

    • Consumer Privacy

    • Face Surveillance & Biometrics

    • Social Media Privacy

    • Surveillance Oversight

    • Consumer Cases

  • In re: Google Purchase Tracking

    June 20, 2017

    Concerning Google's linking of online activities to in-store purchases.

    • Big Data

    • Consumer Privacy

    • Cybersecurity

    • Encryption

    • Consumer Cases

  • In re: Uber Privacy Policy

    June 16, 2015

    EPIC's complaint charges that Uber's plan to track users and gather contact details is an unlawful and deceptive trade practice.

    • Big Data

    • Consumer Privacy

    • Data Protection

    • Location Tracking

    • Consumer Cases

  • Samsung “SmartTV” Complaint

    February 27, 2015

    EPIC's complaint concerns the consumer privacy violations of Samsung's "always on" SmartTV.

    • Artificial Intelligence and Human Rights

    • Big Data

    • Commercial AI Use

    • Consumer Privacy

    • Consumer Cases

  • In re: Facebook (Psychological Study)

    July 7, 2014

    EPIC's complaint concerns Facebook's "secretive and non-consensual use of personal information to conduct an ongoing psychological experiment on 700,000 Facebook users, i.e. the company purposefully messed with people's minds."

    • Big Data

    • Consumer Privacy

    • Social Media Privacy

    • Consumer Cases