KJZZ: SIM swap scam could give criminals a ‘skeleton key’ to your life

Chris Frascella from the Electronic Privacy Information Center said cell companies often aren’t following proper security procedures to protect the information of their customers. 

“The question is, do the carriers actually follow those procedures? Do they adequately discipline their staff when those procedures aren’t followed? And we know from many lawsuits that oftentimes they are not,” Frascella said. 

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