EPIC Bookstore
Frequently Asked
Questions
Frequently Asked Questions
Individual Orders
- How do I place an order for EPIC publications?
- How do I place an order for publications authored or edited by EPIC Advisory Board members and friends, or for one of your "Favorite Titles"?
Resellers
Other Questions
- What are the most recent editions of each EPIC publication?
- When will newer editions of EPIC publications become available?
- I have questions about my order. Who do I contact?
- I've tried to e-mail EPIC bookstore and had no response. Why is this?
- Question not listed here?
How do I place an order for EPIC publications?
Click on any EPIC title to place an order or view more information about that particular book. You can order EPIC publications directly from online booksellers. We like Powells.com, a large independent bookstore, and provide a direct ordering link when available.
Otherwise, if a book is not available, you can try other online stores, or order directly from our distributor.
How do I place an order for publications by EPIC Advisory Board members and friends, or for one of your "Favorite Titles"?
These titles are generally available through major retailers and bookstores, both online and offline. When available, we provide a link to one of our favorite stores, Powells.com. However, we cannot always guarantee that books will be in stock. You can usually place a backorder, or choose to be notified when a book becomes available. Otherwise, you can try to buy the book from another source.
Resellers
How do I place an order for EPIC publications?
Resellers should order directly through our distributor:
Order by Mail:
EPIC
Chicago Distribution Center
11030 South Langley Avenue
Chicago IL 60628
SAN (PubNet): 2025280
Phone orders: (800) 621-2736 (USA/Canada) or (773) 702-7000 (International)
Fax orders: (800) 621-8476 (USA/Canada) or (773) 702-7212 (International)
E-mail orders: custserv@press.uchicago.edu
Business hours: Monday through Friday, 8:00 am to 5:00 pm US Central Time (GMT -6)
To facilitate your requests, please provide as much information as possible with your order. When possible, please include the following:
- Customer account number (if applicable)
- Purchase order number (if applicable)
- SAN (if applicable)
- Phone and fax numbers
- ISBN, title, author, and quantity for each book being ordered
- Any special shipping instructions or requests
Other Questions
What are the most recent editions of each EPIC publication?
As of January 2006, these are the most recent editions of our books. (Approximate release dates and notes follow in parentheses.)
- Privacy Law Sourcebook: 2004 (Fall 2005)
- Privacy and Human
Rights: 2004 (Fall 2004)
(2005 edition to be released late fall 2005) - Litigation Under the Federal Open Government Laws: 2004 (22nd ed.) (Fall 2004)
- Filters and Freedom: 2.0 (2001)
- Cryptography and Liberty: 2000 (2000)
- Consumer Law Sourcebook: 2000 (2000)
Other EPIC titles have only one edition:
- The Public Voice WSIS Sourcebook (Fall 2004)
When will newer editions of EPIC publications become available?
Some of EPIC's publications, such as the Privacy Law Sourcebook and Privacy and Human Rights, are published annually. New editions are generally released in September or October. Litigation Under the Federal Open Government Laws is published every two years. Other books are published less frequently. If you would like to be put on a notification list for new EPIC books, please e-mail us at bookstore@epic.org and indicate which books you are interested in.
I have questions about my order. Who do I contact?
If you placed an order through EPIC or through our distributor after 7/1/05, please contact our distributor directly, using the information listed above.
If you have questions about past orders, or if you are not sure whom to contact, please e-mail bookstore@epic.org.
I've tried to e-mail the EPIC Bookstore and received no response. Why is this?
EPIC cares about spam prevention. If the subject line of your message isn't clearly directed at the bookstore (or is entirely blank), your e-mail might be filtered into our junk mail folder. To avoid this, please make sure to include a subject line in your message, and include the relevant book title(s) if possible. All e-mail queries are addressed promptly, usually within 1-2 business days.
If you still can't get through, call us: (202) 483-1140, x103. Someone is usually available to answer your call from 9am to 5pm Eastern Time, Monday through Friday, except for federal holidays. Voicemails are generally answered within 1-3 business days, though preference is given to e-mail correspondence.