EPIC has submitted a letter to the Office of Government Information Services, asking for an investigation into FOIA practices at the Department of Homeland Security. EPIC explained that the federal agency, which includes the TSA and the Bureau of Customs and Border Protection, routinely denies fee waivers in circumstances where the agency knows that the requester properly qualifies. By way of example, EPIC cited a recent FOIA appeal in which the agency wrongly denied a fee waiver request. EPIC said that the practice creates additional work for sophisticated FOIA requesters and may, as a practical matter, prevent other requesters from pursuing important FOIA requests. For more information, see EPIC: DHS Privacy Office and EPIC: Litigation Under the Federal Open Government Laws.