FCC Issues Tougher RoboCall Rules

The Federal Communications Commission has issued new rules that strengthen consumer protections against telemarking calls. The rules require telemarketers to obtain written consent of consumers before placing a robocall, require telemarketers to allow consumers to revoke consent to a robocall during the call itself, and close a loophole that allowed telemarketers to place calls to customers with whom they had an established business relationship. EPIC was one of the consumer and privacy groups that advocated for the original Do Not Call registry. EPIC has also urged the FCC to require strong privacy safeguards for telephone customers' personal information, and protect wireless subscribers from telemarketing. For more information, see EPIC: EPIC Telemarketing and Telephone Consumer Protection Act.

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