ABC News Australia: AI job recruitment tools could ‘enable discrimination’ against marginalised groups, research finds 

“It had a look at the facial features and movements of applicants to assess their behaviour, personality. [For example], it was looking to see [if] they [were] enthusiastic or angry when they spoke to customers.” 

In 2019, America’s Electronic Privacy Information Center filed a complaint against third-party recruitment agency HireVue over software it used to analyse video interviews with applicants, arguing the results were “biased, unprovable and not replicable”. 

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